Receiving your products
Your shopping experience and how you can access your products.
📩 If I make a purchase, how will I receive my digital download?
You will receive your order instantly. A download button will appear on the thank-you page after you have completed your purchase.
Additionally, you'll receive an email with your downloads which you can access at any time.
✅ How do I import and use my products?
You will receive a private link to the relevant video tutorial(s) that we have created exclusively for our customers.
On top of that, you'll receive a set of written instructions with your purchase which will explain how to import your assets. If you're still unsure, please don't hesitate to contact us.
💻 Can I access my digital downloads on multiple devices?
Yes, you can access your digital downloads on multiple devices. After purchase, you'll have the option to download the product up to three times, making it convenient to use on a range of devices.
❓ What should I do if I'm having trouble with my download?
If you're experiencing issues with your download, please contact us by filling out the form provided below.
Include your order number in your message, and we will respond as quickly as possible to resolve the issue.
Payments & refunds
Learn more about our accepted payment methods and our refund policy.
💳 What payment methods do you accept?
We accept all major payment methods, including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for your convenience.
Transactions are secure and encrypted for your peace of mind.
🔁 Do you accept refunds?
As our products are digital downloads, all sales are final and no refunds are permitted.
However, if you have issues with receiving, importing or using your products after purchase, please don't hesitate to contact us and we'll be happy to assist you.
🏦 Do you save my bank details?
No, we do not store your bank details. Payment processing is handled by trusted third-party services like Stripe, PayPal, and Apple, ensuring your data remains secure.
Still need help?
We're at your service
Our exceptional support team is what sets us apart. We're here to provide lightning-fast, personalized support that ensures you can keep creating with confidence.
